Forums >> General Discussion >> General Discussion >> Cannot remove device from account
Cannot remove device from account
Author Topic


Join Date: 2016-12-19
Posts: 5
Posted: 2018-04-09 09:00:19 AM

When trying to remove a device from our account that has premium services, I am unable to. It tries to force me to move the license to another device, however I have no devices that need the license.

I would like to be able to remove devices at will so I can get them off my no check in report.


Join Date: 2017-10-03
Posts: 1
Posted: 2018-04-09 10:26:28 PM

Can you hide it instead on your account page? This should hide the device on the map page as well as the report.