Frequently Asked Questions

How does FollowMee protect my privacy?

We respect your privacy and we take precautions to protect your data.
  • We collect minimal data from you to provide our location tracking service. We collect your FollowMee account data, device information like device ID/name and model, and your geolocation data. We don't collect your phone number or other sensitive information. We don't store your credit card when you upgrade your service.

  • We protect your data in your device. The FollowMee mobile app collects location data from your tracked device. We encrypt your location data when transmitting from your device to our server. We then delete this data from your device once data transmission completes.

  • We protect your data online. Data access is protected by an account authentication process. Only account holder who knows the account credential can access to your own data in your account. Other users cannot access your data unless you have opted in location sharing, such as a public URL, embedded map, or delegate account.

  • We protect your data offline. Your account and geolocation data are stored in our secured database. Only employee who needs the information to perform a specific job is granted access. The server in which we store our database is hosted with Amazon Web Service in a secure environment.

  • We don't share your personal information with any other third parties. We don't serve ad on this web site or in the FollowMee mobile app. All out-of-date geolocation data is removed from our database.

For users from the European Economic Area or Switzerland, we adhere to the General Data Protection Regulation (GDPR) requirements with respect to protect your personal data. For details, see our privacy policy.

Privacy policy

Contact us if you have any questions.
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