How to run the FollowMee app in an Android device?

If you don't have a FollowMee account, you are required to register for one. Open the app and press the Start button. Select the registration option. If you already have an account, you can fill in your user name and password. If you have multiple devices to track, you can use the same account for each device. In this way, all your devices will appear on the same map.

The most frequent errors you might encounter include:

- This User Name does not exists. You have used an User Name that you have not registered with us. To solve this problem, simply go to the Settings screen and following the registration link to register your account.
- Either User Name or Password is not correct. To solve this problem, simply go to the Settings screen to re-type the correct credential.
- Location service is not enabled. You need to go to the phone setting to set the location to "high accuracy". See this location FAQ for details.
- This app is not excluded for battery optimization and as a result, the app does not track. See this battery optimization FAQ for details.
- For all required settings and permission, see this Android settings and permissions FAQ.

To customize settings, press the Settings button. Explanation for each setting as follows:

User Name
User Name that is registered with If you want to track multiple devices under the same account, use the user name and password for this account

Password that is registered with

Login Token
Login token is a 12-character string that you can generate on your account page. You can set up the app with this login token instead of the account user name / password. In this way, your users can install the app without knowing your account credential.

Device Name
This is the default name for your device and you can change it. You can also rename your device on your account page of the full web site. If you have renamed your device on the web site, changing this field will not change the device name. See details here.

Lock Screen
Enabling this setting locks the app screen with your FollowMee account password or your 5-digit passcode. The app cannot be opened without the correct passcode.

Track Interval
Interval (in minutes) in which GPS will be turned on to track location.

Use Alarm Clock For Track Interval (Samsung only)
The app might not track as frequently as your configured track interval because your Samsung device tries to save battery by slowing down the app performance. Enabling this setting will force the device to follow the track interval. You might see the alarm clock icon on the status bar of your phone when you enable this setting. This setting is only for Samsung device.

Track Schedule
Enable schedule to control when to start and stop tracking. Weekday and weekend schedules are provided. When enabled, the default start time is 8:00 AM and stop time is 5:00 PM. To set all day tracking, use 12:00 AM for start time and 11:59 PM for end time. To disable tracking, use the same time for both start time and stop time, for example, 12:00 AM for start time and 12:00 AM for end time.

You can set the start time to evening time and stop time to morning time, like 10:00 PM for start time and 7:00 AM for stop time. The GPS tracking app will start to track in the evening and continue till the morning time of the next day.

Contact us if you have any questions.
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