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GPS tracking stops when phone is connects to WIFI
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cmps01


Newbie

Join Date: 2013-07-10
Posts: 3
Posted: 2020-02-23 07:27:51 PM

We have two iPhone devices that when the devices connects to a WIFI network - the GPS tracking stops updating. Once the user moves the device out of the WIFI network (ie. back onto 3/4G data network) the tracking functions resumes and reports correctly.

Any idea why this could be occurring?.
Administrator


Best of the Best

Join Date: 2010-01-27
Posts: 1429
Posted: 2020-02-23 08:27:55 PM

When your iphone connects to your wifi, that means that the iphone is in the office. The phone is stationary and the app goes to sleep to preserve battery. This is by design. When it disconnects the wifi, that means that the phone leaves the office and travels outside. The app resume updating.

cmps01


Newbie

Join Date: 2013-07-10
Posts: 3
Posted: 2020-02-23 08:38:14 PM

Thanks for the reply.

When the device is sleep state - should I be able to send and receive an on demand location update?.
Administrator


Best of the Best

Join Date: 2010-01-27
Posts: 1429
Posted: 2020-02-23 09:45:25 PM

Yes, the app will be woken up by your on-demand update.

cmps01


Newbie

Join Date: 2013-07-10
Posts: 3
Posted: 2020-02-25 02:14:44 AM

Ok, thanks.

I''ve attempted force a location update when the device is in sleep mode but it won''t update it''s location.

Any settings on the iPhone I should check??
Administrator


Best of the Best

Join Date: 2010-01-27
Posts: 1429
Posted: 2020-02-25 08:06:33 AM

On-demand update works when the device is sleeping. For the iphone settings, see this faq.
http://www.followmee.com/FAQ.aspx?t=iphonesettings



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