Frequently Asked Questions

Why does the Android app show an error message about Google Play services?

The FollowMee mobile app uses Google Play services for various functions, including motion detection and on-demand location update. If you see an error message related to Google Play services, that means these services are not running in your device. To resolve the problem, you make sure the following.
  • Your device has the Google Play Store app installed
  • Your device is registered with a Google account

To install Google Play services, install this app.

What Android settings and permissions are required for the app?
How do I enable location service in Android?
What permission does the Android app need?
How do I ignore the app from battery optimization in my Android?
What additional settings do I need to set for some Android models?

Contact us if you have any questions.
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