Frequently Asked Questions

How do I improve the accuracy of mileage on the downloaded report?

When you download a report in csv or html format, you have an option to include mileage. By default, distance is calculated based on a straight line between two consecutive coordinates. This method of calculation ignores the actual travel path and as a result, tends to underestimate the calculated value. The following screenshot shows this situation.

To get a more accurate distance value, you need exact path, powered by Real Time Map. Follow this instruction to enable exact path. The distance value from this method is more closed to the real value.

We have added a new column "Distance Source" to the csv and html report. This column tells if the distance value is calculated from "exact path" or "straight line".

How to download location report?
Travel history shows straight line. How to enable exact path?

Contact us if you have any questions.
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