Skip Navigation LinksHome > Support > FAQ     Login

Frequently Asked Questions

How do I group my devices in my account?

You can group your devices in your account. Business users can group their devices by function or by geography. With the grouping function, you can view the location map by group. You can delegate a group of devices (instead of all devices) to another FollowMee account holder. To group your devices, login to your account page and select the link Group on the top. Type in the name of the group and click the "Add A New Group" button. In the next screen, select your devices. A device can only be in one group and therefore devices that are already in other groups are disabled for the new group.

Working with delegate account, business users can set up accounts with different access to their devices. For example, you can set up a main FollowMee account for setting up all your devices. Then you can group your devices by function, like sales, purchase, maintenance etc. You register a FollowMee account for each function group. You login to the main account to delegate your sales devices to the sales account, and purchase devices to the purchase account, etc. The group managers uses their group accounts to view their devices, with no access to other group devices, or the main account.

What is a delegate account?
Can I track multiple devices with one account?

Contact us if you have any questions.
Terms of Service     Privacy Policy     Mobile Optimized Site
Copyright © 2021 FollowMee LLC