Frequently Asked Questions

What additional settings do I need to set for some Android models?

This section explains additional settings to enable background tracking for the following Android models. Make sure that you have exclude the app from battery optimization first.

Samsung

Huawei

Sony

Xiaomi

Elephone

Asus

OPPO

If this does not solve your problem, please review more detailed instructions in Don't Kill My App! web site.

Related
What Android settings and permissions are required for the app?
How do I enable location service in Android?
What permission does the Android app need?
How do I ignore the app from battery optimization in my Android?



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