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Frequently Asked Questions

How do I exclude the app from battery optimization in my Android?

For Android v6.0 or newer, you need to exclude the FollowMee app from battery optimization. Follow these steps.


Go to Settings -> Battery. Touch the configure button and choose "Battery Optimization". Or you can access this screen by opening the FollowMee app, press the Menu button and then "Ignore Battery Optimization" button.


The battery optimization screen shows apps not optimized.


Change the option to "All Apps". Scroll down to find "FollowMee".


Select "Don't Optimize". You are done.

If you are using Samsung, Huawei, Sony, Xiaomi, Elephone, Asus, OPPO, you have additional setting to change.

Related
What other Android settings do I set to allow the app to track in the background?
How do I enable "High Accuracy" for location service in Android?
What should I do if the map page does not show up-to-date location?

 
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